Review: What you need to know about Elixinol

If it seems like Elixinol is far ahead of many of the companies flooding the CBD market, it might be a reflection of founder Paul Benheim’s long experience in the hemp industry.  After starting Hemp Foods Australia in 1993, Benheim was among the first to realize the nutritional potential of hemp. Since then he has led Elixinol in making their CBD oil products available in all 50 U.S. states, and around the world. 

Today Elixinol supplies high-potency CBD oil capsules and a hemp oil tincture, which are pretty standard offerings for any company that's marketing CBD oil. But Elixinol also has some innovative, category-breaking products, including:

  • The X-Pen, which delivers a pre-measured dosage of precisely 15 mg, every time.
  • CBD Oil Liposomes, which deliver more bioavailable dose that can be taken sublingually, or in water.
  • Respira, a tincture that can also be taken sublingually, or via vape mode, for instantaneous relief.
  • A Hemp Balm that many people find helpful for arthritis and other aches and pains.

We've tried each of these products, and found them all to be reliably effective.

We also appreciate that Elixinol was among the first wave of brands to publish lab results, in the form of a Certificate of Analysis for every batch, giving consumers confidence in their products. Coupled with their commitment to products that make quality CBD oil available in patient-friendly ways, and the fact that they contribute five percent of each purchase to a charity of your choice, we've given Elixinol our highest marks across the board.

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2 Comments
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  1. Reply
    Mike February 5, 2019 at 9:50 am
    1.2
    Quality
    80
    Value
    10
    Transperency
    10
    Social Responsibility
    10
    Boomer-Friendliness
    10

    Awful customer service – the “online” rep – produced the wrong shipping information (even after I gave the Order # from the confirmation email) – I got a jpg from some customer in Oklahoma! – So much for privacy!
    I placed two orders, the first took almost two weeks (it was the holiday season – so, I figured the USPS was just jammed).
    I placed another order on 1-23 (received order # and confirmation email the next day). When I inquired by email (over a week later) about the order status/shipping information – I received NO reply…so, I went online and asked Julia (chat) – couldn’t find my order, and I eventually just gave up.
    Even after supplying the order #, the online rep had trouble finding my order – not a real confidence builder in my book.
    I finally had to cancel my order on 2/5 – because it NEVER shipped.
    DO THESE PEOPLE REALIZE THAT THIS IS FOR MEDICAL USE BY THEIR CLIENTS?
    They were very quick to take my money – but just didn’t seem to care on when or if I ever received by product.
    Save yourself a lot of frustration (and even some money), and go somewhere else!

    + PROS: I think it's great that they have such experience and quality - I think it is a good quality product. It's just if you never get the product you order - Well, then - does any of that matter? They need to fix their shipping and customer support problems.
    - CONS: Expensive VERY slow to ship (not slow to collect their $$$) Almost impossible to determine order status with online customer chat feature or by email
    Helpful(0) Unhelpful(0)You have already voted this
    • Reply
      Tom February 5, 2019 at 6:19 pm

      Hi Mike, thanks for your feedback and review. Elixinol is growing fast and maybe they are having growing pains, but that’s no excuse for shoddy customer service. I will pass your comments on to the people I know there, and my hope is that they will take it to heart and up their game. Thanks again for sharing your perspective.

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